We reserve the right to (i) discontinue any stated offer, (ii) delete, change or update prices, promotions, offers, product and/or service descriptions or specifications, or other information, with no further obligation to you, even after your receipt of an order confirmation from us, and (iii) delete, change or update the Content at any time without prior notice. This information may include geolocation data (where you are and where Company retail stores are located) or payment data. In addition, the Sites (including the Content) may contain typographical, pictorial and/or other errors, deficiencies, or inaccuracies and may not be complete, correct, reliable, useful, suitable, accurate, timely, or current. If you receive a substituted Product requiring a warning but the originally purchased a Product did not require us to provide you with a warning, and you do not wish to keep such substituted Product(s), you may decline to accept the Product(s) or you may return it to our store for a full refund. Please note that any dispute or claim related to these Terms or arising out of your access to and/or use of any of our Sites must be resolved by arbitration on an individual basis, and may not be arbitrated or otherwise pursued as a class action. --There is a receipt for the original purchase. The arbitration will be held at a location in your hometown area unless you and Company both agree to another location or telephonic arbitration. Part Two provides information for site and app users who place orders for groceries, special order items and catering services. (3) Send two copies of your Demand for Arbitration (with a copy of these Terms attached) and proof of service of your Demand for Arbitration on Company at the address noted in subsection (2) above (for example, a copy of a certified mail return receipt requested or a sworn statement of service by a non-party over 18 years of age) to the JAMS Resolution Center of your choice (JAMS Resolution Centers are listed at http://www.jamsadr.com/locations/Opens a new window ).. (4) Pay JAMS a $250.00 arbitration initiation fee, unless you are entitled to a waiver of the fee under California Code of Civil Procedure Section 1284.3 or other applicable law. The return will be subject to the stores return policies, which vary by retailer. The services may include and make use of certain functionality and services provided by third parties that allow the services to include maps, geocoding, places and other Content from those third parties as part of the services (the "Geo-Location Services"). Your return must be postmarked within 30 days of the date you received the item. Your payment of the Final Total amount for each order, including all applicable fees, taxes, and charges, will be charged as part of the order sourcing and processing procedure, but in any event is due no later than when the order is delivered or picked up. We will gladly accept returns of full-price items for a full refund within 14 days from time of delivery. randalls return policy. Contains damaged, spoiled, or otherwise unusable items. Update your browser now for greater security, speed, and the best experience on this site. Service fees still apply. All "Close Out" items are FINAL SALES, no exchanges or refunds will be issued. Digital coupons other than ones obtained through the just for U program may not be used in the Online Grocery Ordering Service. To request a refund for any reason, you must make your request within 7 days of delivery. The fulfillment options that are available to you will be displayed in the Online Grocery Ordering Service. Get all your deals, coupons, and rewards in one place. Payment is due for Special Order Items at the time of pickup and is paid for in-person in the store at the time of pickup, unless otherwise provided in the Catering Order Service. There is a large wine area but i have not browsed it yet Pricier than heb so I will likely just visit for quick trips." No waiver, express or implied, by you or Company of any breach or default under these Terms by the other party will constitute a continuing waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default. The services we provide may use your location to enable certain features of the services. We reserve the right to suspend or terminate your Account at any time, with or without notice to you. Refunds usually hit your bank or credit card account within 5-10 business days. The terms and conditions in this Part Two apply to users who order groceries or other items (each, a "Product") from Company through the Online Grocery Ordering Service for delivery or pickup, where we offer such services. You won't see refunds in your Instacart account. (c) Company, and not Apple, is solely responsible for our iOS App and the services and Content available thereon. Now that Sulley was no longer a threat to him, Randall knew what he had to do. (c) In the event Company elects to start an arbitration with you hereunder, Company must write a demand for arbitration and send two copies of it to JAMS and serve one copy of Company's Demand for Arbitration to you at the contact information that we have on file for you. * Build your shopping list so you won't forget anything. We will send you an electronic confirmation that your order has been received and the offer accepted, subject to our final confirmation of Product availability and price; however, we also reserve the right to cancel your order, in whole or in part, at any time in our sole discretion, and to refuse to provide delivery/pickup service for any order, in whole or in part. We will endeavor to contact you via the contact information provided during the checkout process prior to canceling the order or preparing a reduced number of Products. No right, title or interest in and to any Content is transferred to you as a result of this limited license. If you select this option, the delivery driver will leave the Products in your order at your doorstep, in which case unrestricted access to your doorstep is required. Please try again, We will send you notification through email when your order is in process. For example, if you place a $50 order and receive a same-day refund of $10, the original $50 charge in your statement changes to $40. Begin typing to search, use up and down keys to navigate, enter to select, Is missing items that you were charged for on the final receipt. Special Order Items, such as a deli platter or custom cake, that are ordered less than 24 hours prior to planned pick up or delivery are not guaranteed. Please include the original packaging.Additional non-returnable item (e) No Rain Checks. Free shipping for many products! This provision does not apply to acts of Company. Does Randalls guarantee items with a free return policy? Company does not recommend or endorse any specific tests, products, procedures, methods, opinions or other information that may be mentioned on or included in the Sites. If you are dissatisfied with any of the Sites, any Content, or any services provided through any of the Sites, your sole and exclusive remedy is to discontinue using the Sites. Company does not represent or guarantee that any of the Medical Content is accurate, complete, correct, useful, valid, timely, reliable, suitable, or correctly sequenced. In those cases, the Subtotal of All Items, minus certain Products such as alcoholic beverages, tobacco and fluid dairy must equal the stated minimum, in order for you to receive the discount. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as they relate to your license of our iOS App as a third party beneficiary thereof. We charge a non-refundable service fee on all delivery/pickup orders through the Online Grocery Ordering Service, which will be included in both the Estimated Total and the Final Total for the order. A delivery fee helps operate our fleet of trucks that transports your order from our facility to your delivery address. You can opt out of receiving Company sales and marketing emails at any time by following the unsubscribe instructions in those emails. These Terms of Use (collectively, the "Terms") apply to all Company-branded websites, online services and mobile applications linking to or posting these Terms. The process is simple on a browser or in the app. Any information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. If your order contains alcoholic beverages, tobacco, and/or other age-restricted Products, someone over the age of 21 must be present to accept and/or sign for delivery or pickup. Product Pricing, Fees and Other Charges, 7. Box 29093, Phoenix, AZ 85038-9093 or (877) 505-4040. Such a waiver shall not waive or affect any other portion of these Terms. Plan to pick your order up at your selected time on the day it is ready for pickup. (e) Receiving a Delivery or Pickup Order. On the Order page, select Cancel order. (b) Satisfaction Guarantee Delivery/Pickup Service. You and Company agree that the arbitration shall be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies. Company reserves the right to collect and you shall be liable for payment of any fees and charges incurred before your Account is terminated. Company shall have no liability to you with respect to your continued use of the App if not upgraded upon release of a new version or your inability to use the App following such an upgrade. (b) Your use of the Company's iOS App must comply with Apple's then-current App Store Terms of Service. * Use Drive Up and Go or Delivery to get your groceries in a snap. (e) The terms of this Section 24 do not preclude you or Company from seeking action by federal, state, or local government agencies. Refunds may not be given for any Products missing from your order after the expiration of the 48-hour window. These Terms set forth in this Part One and any other terms and conditions incorporated by reference or to which a link is provided in these Terms, as well as any other terms and conditions posted to any specific component of the Sites with which you engage, shall be the sole terms of the agreement between you and Company regarding your access to and/or use of the Sites. Applicable law may not allow the exclusion of implied warranties, so some or all of these disclaimers may not apply to you. We grant you a personal, non-exclusive, non-transferable, non-assignable, non-sublicensable, limited license to access and/or use the Content on the Sites, and to download, print and store portions of the Content that you select, provided that you: (i) access and/or use those portions of the Content solely for your own personal, non-commercial use (unless we provide prior written authorization); (ii) do not copy or post the Content on any network computer, or transmit, distribute, publish, display, make available or broadcast the Content in any media or platform; and (iii) do not modify or alter the Content in any way or delete or change any copyright or trademark notice. Discounts available through some, but not all, promotional offers will appear in your Estimated Total at checkout. You can update your contact information at any time by accessing your Online Grocery Ordering Service Account profile. You may withdraw this consent by not completing the grocery order online, however, we cannot deliver groceries (or prepare an order for pickup, where that service is offered) unless the order is completed online. In addition, some just for U promotions are valid in a limited geographic area and the facility fulfilling your order may not fall within the applicable zone, in which case, you will not receive affected just for U offers. section at the bottom of your digital receipt. When you cancel an order during the shopping or delivery processes, you may be charged a cancellation fee of up to $15. We have been working hard to upgrade our sites to meet your needs and make shopping more convenient to you. 10 . Returns. In the case of inclement weather or unforeseen delivery or pickup complications, it may be necessary to make adjustments to our delivery or pickup schedule which cause us to suspend chosen delivery or pickup dates and times. (c) Order Deadlines and Pickup Times. Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. You have the option of taking the item back to the store with your digital Instacart receipt. We cannot complete your request at this time. Refunds and cancellations are subject to certain conditions. Refer to Company Privacy Policy and the Geo-Location Terms section of these Terms for more information. (c) You Agree to Pay for Your Order. All Products available through our Online Grocery Ordering Service are limited to quantities on hand. The following additional terms and conditions apply with respect to any App that Company provides to you designed for use on an Apple iOS-powered mobile device (an "iOS App"): (a) You acknowledge that these Terms are between you and Company only, and not with Apple, Inc. ("Apple"). (h) Inclement Weather or Unforeseen Complications. (2) Send one copy of your Demand for Arbitration to Company at: Albertsons Companies, Inc., 250 E. Parkcenter Blvd., Boise, ID 83706 Attn: General Counsel. In addition, in some cases, a third party may provide a service on your behalf or independently, in which case, your order will be subject to the terms, policies, actions or inactions of that third party. We may add or discontinue delivery and/or pickup services at any time, with or without notice. The minimum purchase amount shown in the Online Grocery Ordering Service must be met to place an order. If you contact us by email, telephone, facsimile, in-App customer service, online chat or similar electronic communication service, you consent to our use of the same communication method, and/or any email address or telephone number you provide in contacting us, to respond to your contact. Please be advised consuming raw or undercooked meat, poultry, seafood, shellfish or eggs may increase your risk of food borne illnesses, especially if you have certain medical conditions. (a) Except for cases involving claims for public injunctive relief (as defined by law), you and Company agree that all controversies, claims, counterclaims, or other disputes arising between you and Company relating to these Terms or arising out of your access to or use of any of the Sites (each a "Claim") will be resolved through binding and final arbitration instead of through court proceedings. We charge a non-refundable delivery fee on all delivery orders through the Online Grocery Ordering Service, unless expressly stated with a particular order, which will be included in both the Estimated Total for your order and the Final Total charged for that order. We reserve the right to charge a restocking fee for orders that are restocked. We reserve the right to modify or discontinue all or any part of the Sitesincluding any or all of the Content on the Sites (including without limitation, all descriptions, images, references, features, specifications, information, data, products, offers, and prices/availability of products described or depicted on the Sites, or any services offered through the Sites)at any time without notice to you. Your session is expired. You may receive one confirming text. - Our updated Terms of Use are reorganized. 2023 Albertsons Companies, Inc. All rights reserved. For your security, we do not recommend checking this box if you are using a public device. Company does not warrant that the Online Grocery Ordering Service or Catering Order Service will be uninterrupted or error-free, that defects will be corrected, or that the Online Grocery Ordering Service or the Catering Order Service will be free of viruses or other harmful components. To request return information, contact the third-party seller within 14 days of receipt. Password Forgot Password? You may terminate your Account at any time by notifying Company in accordance with Section 27 of Part One. In the event any Product you have ordered is unavailable, we may elect to complete and fill the remainder of your order in accordance with your substitution preference selected at the time you placed (or modified) your order. Company reserves the right to send you emails relating to your Company Account or use of its services, such as administrative and service announcements or if we suspect fraud, and these transactional or Account messages may be unaffected if you choose to opt out from receiving Company marketing emails. Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. Special Terms for Mobile Application Users, 14. (b) Product Information and Pricing Changes and Errors Occur. If you have any questions about these Terms or requests for additional information, please call our Customer Support Center line toll-free at (877) 276-9637, or send us an email at webcomments@albertsons.com or a letter at the following mailing address: Customer Support CenterAlbertsons Companies, Inc.M/S 10501 P.O. Your use of any Company App may also be governed by the terms and policies of your mobile network provider, the app store from which you download the App, your device manufacturer or operating system/software provider, and credit card or third party payment provider. shows your final order total, including any refunds applied after your order completed. To the fullest extent permitted under applicable law, Company disclaims all warranties of any kind, express, implied, statutory or otherwise (including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, any warranty for information, data, data processing services or uninterrupted access or use).