This could be due to a damaged or overheated battery, or overcharging a battery. The battery will reset. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. Same case if it releases a voltage higher or clearly lower than normal. Is your wall outlet not working? Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. 800 miles on a wagon, no real issues, but room for minor improvement. Then try to pull out the grip. Buy an all-new RadRunner 3 Plus & get a free Passenger Package. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. Secondly, check the connectors and wiring. You need to make a quick replacement to avoid accidents when such happens. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. Gordon71. Its safe to say that if you love your ebike, you love your battery. The Rad battery and charger are designed to work together. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. This issue can lead to an accident if you dont attend to it promptly. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Located in Southern California. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. Here are a few best practices aimed at keeping both you and your little 48V friend happy. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. In most cases, a new bike comes with a low spoke tension. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. 4000 miles on a Radwagon here- Keep your spokes tight and true. What's in an Electric Bike Category Name. However, if you arent confident to DIY the repair job, get professional help. After seeing the problems with inconsistent wheel quality, Electric Bike Company invested in wheel building and truing machines. There is a need to inspect the PAS sensor connector. If you're putting your battery away for more than two weeks, keep it at around 75 percent charged and check on it every month to make sure it's staying at that level. Battery came out of the box charged to 3 bars/ about 50%. Brakes need lots of adjustments to maintain tightness. ASSEMBLED IN USA. Lets learn 5 reasons why the rad power bike not working and figure their solutions out. A simple rule of thumb is charging after every ride. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. Store it in a cool, dry place away from direct sunlight, dirt, debris, high temperatures, and corrosive household items until its time to ride again. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? Take your bike to a reputable ebike shop or contact rads help center for consultation. Generally, the bikes are efficient and geared towards a greener globe. Some batteries have one light, while others have two. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. Getting a power pack from Rad Power Bikes store is better. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. At first, you have to check the wiring and connection, especially the prongs. They are not serviceable. Get a new battery if the old one is chemically exhausted. If the LED is not blinking while paddling, the PAS is not working. This is another major reason why Rad Power Bikes fail to start. If it seems to be restorable, clean and lubricate it. Only charge batteries with the correct charger supplied by the manufacturer. What you should do: The Standard External Battery may have a blown fuse but dont worry! Wipe down the battery with a dry piece of cloth and store it inside the vehicle. Press the Charge Level button and check to make sure it is charging properly. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. At a time when nearly every US-based electric bicycle company imports their e-bikes from Asian factories, one California-based company proudly builds its e-bikes locally. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend . When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. Serving all of the US. Shipping and taxes will calculated at checkout. Question about balancing the battery. Keep it Cool, Not Cold. This is another major reason why Rad Power Bikes fail to start. Having a professional to help you out would be a good idea. Hop on and off with ease via the step-thru frame design. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. Let me explain. You must select a location for your selected assembly option. The battery needs to cool down first. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Im a supporter. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. Squeal noises from brakes are usually annoying. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. As with any appliance, you should unplug your charger when youre not using it to charger your battery. This is for the standard battery pack only. Here are some models with good value for money: Otherwise, if you are looking for an entry-level model, it's here: Want to learn more about how your Rad-Power-Bikes electric bike battery works? Radrunner battery charging issue. I hope this will help you to understand the troubleshooting process. They help the bike to protect the components from overload. Never open the battery housing, which will void the warranty and can result in battery damage. If your battery has two lights, and one is solid red while the other is solid green, that means your battery has reached full charge. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. We Specializein lithium ion batteries for electric bicycles of all brands. In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing. After you use the battery, are you charging it immediately? Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. If the battery isnt full, you might just need to give it more time. However, you can still ride the bike by peddling manually. The battery came from a bike the owner hadnt been familiar with. Add this to my list of reasons why I dont like eBikes. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. If the problem persists, its time to involve a professional. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. You must log in or register to reply here. Here are some of the major points from Human Powered Solutions and the University of Washington:. It is logically unusable. Here, you need to check for damage, moisture, or dirt at the battery base and mount. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. I am really hoping Rad will just send me a new battery, but something tells me it's not going to be that simple. Now, loosen the clamp bolt with an Allen Key. Ended up replacing the battery and track pad and it was as good as new. Regular maintenance, like lubricating your chain, is always important but should be practiced more frequently when theres the possibility of salt or saltwater exposure. But its a pretty evolving list these days. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Send your tired or defective battery to us and we will take care of the rest. Its better not to risk it and to ride cautiously to avoid puddles or standing water. One has a key port on its battery, however. Lithium Starter Batteries for MotorCycles. However, even under normal use, the PAS sensor connection might become loose with time. This is not a paid add for Rad Power B. This problem occurs due to overload, like a sudden voltage jump. Adding a flat washer that can spin, further weakens the joint. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. For that, you can apply dry soap and hot water. Having a new wheel built can help if you encounter such a problem. Rad Power Bikes Battery Charging: Tips to Follow. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. Save my name, email, and website in this browser for the next time I comment. This setup works for another 48v battery I have, and the Rad Power charger that . Firstly, insert the throttle and the spacer. For example, lets say youre going out for your first ride after a big snow day. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. It even includes Electric Bike Companys high quality, German-made Continental tire. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Do an inspection and implement relevant replacements. That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. Search our extensive help center library or chat with an agent. Just a hint to (hopefully) spiff up your journalism. Read on! However, make a replacement if its damaged. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). Never open a lithium-ion battery pack. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. IMBA Epics | Find the ebike that fits what you want and need. When its time to take a spin, just slide it back on. So, check the wiring every time before you go for a ride. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. If there are any loose connections, rectify them. Then diagnose the wiring and the sensor itself. Court; Dec 6, 2022; Replies 3 Views 724. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. Our always-on services are here to support you daily. Just be patient. Batteries may take 7-8 hours to achieve a full charge. Lets hear it for our batteries! But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Our electric bikes have won more awards than any other brand from Electric Bike Review. Get a good quality charger and charge the battery at the correct voltage. Widgets, Explore The bonnet isn't all smooth, you can see that it's raised a little bit. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. PAS helps to accelerate the bicycle gradually. The magnet ring is likely to shift from the bikes PAS sensor. Prepare your camera to record a video of working through the troubleshooting steps below. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. One morning, five minutes into a charge cycle, one of the batteries caught fire and exploded inside Dutch-X's downtown warehouse; a worker on the scene luckily avoided injury. document.write(new Date().getFullYear()); Yet the whole thing retails for just $699 and could conceivably turn a conventional beach cruiser or other standard bicycle into an electric bike with high-quality parts for under $1,000. Would amount to something if this were a road bike website. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. Turn it to ON and try again. Overview. Fortunately, here are tips for checking and solving these problems in this article. This can damage your electrical system or cause a hazardous situation. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. Sean is also trying to innovate on other fronts as well. If it works, continue your research in order to find out the reasons why your charger no longer works. Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). Get something good instead. It great you're so accessible to the forum. Rad should know about it. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. As the popularity of electric bikes has grown, so have the potential safety concerns. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. However, the bike should be free from loose connections to avoid the motor cut. Do you wish your eBike came with a longer range from the factory for those extended adventures? Started by Panpaper. In a short time you will be back in the saddle with that eGrin everyone is talking about. Well, you can change the acid water inside. Singletracks Merch | Make sure they are aligning and functioning correctly. Rest was upgrades I did for giggles. Keep a fire extinguisher nearby in the event the battery ignites something else. Its okay to plug in the charger right away, but it may take a few minutes for the charger to start working. Replacement batteries have an additional $60 shipping & handling charge. If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. Local manufacturing, of course, means local employees. The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. As Sean explained to me, What we build is a very personal product, these electric bikes. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. So, its easy to get solutions if you face any problem. Dedicated to building a perfect bike, for everyone. Motor and battery are the key components of an electric bike. If you find any reasons for connection errors, try to fix them. It happens when the motor cuts out from the source. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. Besides, it occurs when the prongs are bent or broken. As a manufacturer, use our established service. You will find a power button on the battery. The e-bikes that make up Micah's current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. 36 apex1047 3 mo. Are your charger cords not working as intended? If the display or remote gets damaged, making a replacement is the best solution. This is known as the Goldilocks zone where it is neither too hot nor too cold. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? Too much heat can land your battery in trouble, including major, irreparable damage. If it is stuck, you can use rubbing alcohol for lubrication. Do you want to buy a battery ? After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Rectify the connection error as I described earlier in the post. Dont store or charge battery packs that have been damaged. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. Besides, a low-quality cheap spare battery can create this problem. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. 2. Remember to also give your battery some time to reach this optimal temperature zone. Views 4K. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . JavaScript is disabled. However, if the repair seems impossible to you, you will need to renew your battery. Batteries may take 7-8 hours to achieve a full charge, so be patient. The battery is the source that runs the motor. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. Dec 28, 2022 . Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. Then use a clean rag dampened with fresh water to clean the bike frame and mechanical components and let them dry completely before putting the battery back on. 3. Thank you for visiting freakycyclist.com. Theyre sneaky like that. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. Were not trying to trick you into relying solely on our products, but utilizing the battery and battery charger that comes with your Rad Power Bikes-branded ebike is honestly one of the most important steps you can take to keep your bike running optimally. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Press Esc to cancel. Besides, test the sensors regularly. And, no lights turn on when you press the battery Charge Level button. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. Lastly, check whether the PAS is working or not. Even packaging is an area for pride at Electric Bike Company. The bikes are meant to replace gas-guzzling cars and are geared towards a greener globe. Consider Replacing the Battery; if it is exhausted and stops charging itself. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. In some cases, the brake pedals might be below. When batteries explode, its said that the flow of ions has become abnormal or unstable. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. We assemble e-bike batteries in USA using high quality parts . In fact, sometimes the frames are actually bare, as in unpainted aluminum. This translates into broken spokes unless an expert takes care of it. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. Best MTB Gear | About Us | Registration unsuccessful. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. There the bikes are hand-built by a single technician. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. Get some Spare Connectors and rectify the connection issues by Soldering. Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Dec 7, 2022. caissiel. What can I do here. Many minor errors get solved after resetting the battery. City & commuter Then wipe the sensor up with a clean towel. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. Check for any dirt or moisture in the PAS sensor connector. You may miss out the guide battery mount replacement. Does your eBike feel tired and cant reach the destinations you once enjoyed? It can also expose you to caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death. Other times green light comes on, when I put back on bike it shows one bar less than full? Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. All in all, Rad Power bikes are reliable bikes and are worth having. You can find one or more disconnections or loose connections. We recommend adjusting the bikes show adjuster. Buy only high quality batteries, preferably from the e-bike manufacturer. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Does anyone have information about these types of battery issues? Radpower bikes mostly come with both PAS and throttle assist systems. Some batteries that have recently been used may not start charging as soon as theyre plugged in. Ideally, you should follow the 30%-60% alternating rule described above. If you already have an account, click here to reset your password. The charger is designed to stop charging automatically when the battery is fully charged. The three situations described above represent the most common problems with external standard batteries.