You can be a motivator and a positive communicator in any situation at work! Ask me what a JSON or API is and I will tell you exactly what it is. "The bulk of my industry related education has been on the job training. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. Caso continue recebendo esta mensagem, Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. After you pass that portion, you will be asked to remain seated. questo messaggio, invia un'email all'indirizzo Mumbai Area, India. I am looking for a competitive salary in my next position. The topics included energy efficiency and recycling.". Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". When workloads increase, stress levels do too. Are there any courses you would recommend I take to round out my experience? Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. I have been in the industry 7+ years. Please fill in the following fields with proper details. There are many options for communication software and messaging applications. {%selectedMarker.addressLocality%} I applied through college or university. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Interviews for Top Jobs at Dnata. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. This interview question allows you to demonstrate your ability to be a self-starter. Perhaps you earned individual awards, accolades, or scholarships. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. The ability to make . Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The recruitment coordinator immediately called for an initial interview after passing the paper screening. At this moment, if I could choose any course to take, I would pick XYZ. Everyone has something to offer using their unique qualities.". "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. dnata Airport Operations I certainly enjoy the challenge!". It is okay to brag a little bit when answering this question. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". It's always a great idea to have questions ready for the interviewer. Downvote 4. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. With that said, I love to learn about new resources. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Just yesterday I headed up the installation of a new software module. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". Take a few minutes to bring your resume to life for the interviewer. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". "I have never been told to lie to a fellow employee or supervisor on the job. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. I interviewed at Dnata (Manchester, England) in Oct 2022. Employee engagement went up, and some powerful connections were made. Close your answer by asking the interviewer if they would like to see you take a particular course. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Would you mind sharing with me your favorite source for transportation-related news?". Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Report. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. However, being a dynamic leader can make you a proponent for change in the organization. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I interviewed at Dnata (Manila, Manila) in Nov 2022. The first interview at dnata. I planned four social events per year, and the turnout was always wonderful. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. One to one interview, the process was quite relax. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Discuss your preferences with the interviewer. I am not the type of personality to be pushed around on the job. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 37 Dnata Customer Service Agent jobs. dnata is one of the worlds largest air services providers. Lamentamos It's fast and makes every day different. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. "I do consider myself to be a creative individual. We will get enough time to answer the question and no need to be hurry. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This site is protected by reCAPTCHA and the Google It's great to see their excitement for what's to come, and their passion for the industry. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I would much rather be a dynamic leader. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. - collgues de tout type comme par tout. I do understand the importance of it, though. Ci What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. I was asked did I google it? Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Written and technical interview conducted. What is a typical day like for you at dnata? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. las molestias. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). However, we take things well beyond that initial induction. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. how do you handle your stress in a difficult time? "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. message, contactez-nous l'adresse scusiamo se questo pu causarti degli inconvenienti. Where do you see yourself growing within Dnata? Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. Languages:{%selectedMarker.languages%} Si vous continuez voir ce Once You Subscribed, Don't Forget To Verify It From Your Email Address. "Overall, my career has progressed a touch slower than I would have liked. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Simple and easy to understand the process. Our date tracking prior to 2019 was not accurately kept. Are there any particular courses you recommend that I take?". Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. We do this by creating interview questions that we think you might be asked. Very easy, nothing to hard. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Help the interviewer to determine which personality type you are by answering this question clearly. The two sectors bring their challenges, so it is difficult to choose a preference. After a week, I was called to report to start my duty. This question challenges you to think about how you act as a leader in your daily life. ", "Stress is part of any demanding job, and I embrace it to the fullest. Any current certificates and tickets are helpful to bring with you to the interview. United Arab Emirates, Tel:+971 4 3166666 First, we get everyone off to a common start. I have multiple safety-related tickets including X, Y, and Z. {%selectedMarker.addressRegion%} "I handle stress very well, and when you call my references, they will attest to this fact. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Upvote 14. The process took 3 days. Talk to the interviewer about your career progression and what you would like to see in the future. and Terms of Service apply. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. In a previous role, our inventory count was off. ", "I try always to create 'what-ifs' because I know that plans change and fail. My co-worker wanted to go home, and he suggested that I lie about our count. Why do you specifically want to work for Dnata? Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. I interviewed at Dnata (Manchester, England) in Oct 2022. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. The you ill have a hirevue interview. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. If you continue to see this malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. P.O Box 522, Vice President Commercial This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Through Indeed22 %. Ask me what a JSON or API is and I will tell you exactly what it is. ", "I am looking for a long-term career opportunity within the transportation industry. - What is your favorite part about working here? Briefly share with the interviewer how you stay up to date on current events related to Dnata. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. It felt great to accomplish so much and receive recognition for my dedication. Perhaps they have multiple departments or locations. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. The process took 1 week. It's important to be able to professionally give and receive feedback.". We understand that discretion is one of the measures of excellence. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. This experience has broadened my exposure a huge range of individuals. 1.Technical 2 technical 3 managerial 3 round of interview. My high grades and great discipline will make me a strong fit for this role with Dnata. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Fax:{%selectedMarker.faxNumber%} Ethical dilemmas in the workplace will come up from time to time. Assure the interviewer that you are most willing to comply with any form of background check they require. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. para informarnos de que tienes problemas. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. P.O Box 522, Flight Catering Strong support professional with a Bachelor of Business Administration (B.B.A.) What is top of mind when it comes to filling this role? Glassdoor users rated their interview experience at. Be sure to complete your answer by telling the interview what the outcome was. )- Exhale. Talk to the interviewer about a time when you have been able to stretch company resources. Things have gone very well for me so far, and I am thankful for that. I have three years' experience in public transport and four years' experience in private transportation. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". I interviewed at Dnata in Feb 2023. First you will have an assessment test which is basically you need tackle the time limit. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I interviewed at Dnata in Feb 2023. I refused to lie, and we stayed late. Free interview details posted anonymously by Dnata interview candidates. Therefore, any date prior to 2019 might not be accurate. Handles excess luggage and collect excess payment. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) To find out more about the cookies we use, see our Privacy Policy. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. If it's something that catches me by surprise, I usually ask for clarification. I am self-driven and have no problem taking the initiative to get the job done. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Job Location: Dubai, United Arab Emirates. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. ". Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I appreciate diversity in the workplace! The typical Dnata Customer Service Agent salary is 16,026 per year. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". I was asked did I google it? "I prefer working in a more predictable environment because I can be more effective in my tasks. Share with the interviewer which skills you value the most. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. PO Box 1515, Philexel Business Park Offering ground handling, cargo, travel, and flight catering services in 35. ", "I fully understand why a complete background check is required in this field of work. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. We completed the project three days ahead of schedule. United Arab Emirates Every week there are new volunteers and new individuals with a range of needs. Be prepared with specific examples from a recent news story or client reviews. I am a firm believer in the idea that feedback should be implemented quickly after it's given. I believe there are always opportunities for leadership - you have to keep your eyes open! Followed by 2 technical ,1 managerial round. ", "I have a balance of experience between public and private transportation. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. ", "I have many accomplishments of which I am proud. {%selectedMarker.country%} Interviewed through hireview app. United Arab Emirates If I were to be asked to lie, I absolutely would not do that. Hours:{%selectedMarker.openingHours%}. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. We are proud that our reputation attracts talented and motivated people. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Be as diplomatic as possible by highlighting the pros of each. {%selectedMarker.streetAddress%} Dates shown above are approximate. I would be delighted to work at Dnata. First, we get everyone off to a common start. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. United Arab Emirates, Vice President, Commercial & Business Development The you ill have a hirevue interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. enviando un correo electrnico a Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Working for Dnata gets you recognised and other companies want to grab you. . After a week, I was called to report to start my duty. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication.