Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. The way of applying may be different to the way you applied in Gloucestershire. Disabled person's bus pass There's no central provider of the disabled person's bus pass. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. So, to find out if you're eligible and where to apply, get in touch with your local council. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. This cookie is set by GDPR Cookie Consent plugin. Before your pass expires, we may send you a letter inviting you to renew it manually. How long will it take to get a bus pass following a renewal/application? Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. NoWcard: Renew If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. all that. Lee If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. How do I apply for a disabled persons bus pass? Flexible support fund - available at . Advice for bus pass holders whose cards are about to expire In the unlikely event that your pass does not arrive, you should call. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Renewing a disabled persons bus pass | East Sussex County Council If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Using your card. I have moved out of Gloucestershire. The list of these services is on the GCC web site, under Transport. Free bus passes explained - Surrey County Council - surreycc.gov.uk Two weeks before your current bus pass expires you should receive a new bus pass in the post. The cards offer older and disabled people free travel in the capital What do I do with a bus pass which is no longer needed? Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Nexus issues important update on free bus pass renewals Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I currently have a disability-related bus pass with companion entitlement. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. This cookie is set by GDPR Cookie Consent plugin. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You should continue to use your current pass, but then cut it up once your new pass arrives. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. I have moved into Gloucestershire. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN This form can be completed and returned in the envelope provided with your form. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. The cookie is used to store the user consent for the cookies in the category "Performance". At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Alternatively you are able to renew your vouchers online. If you email us please confirm your date of birth and current address in the email so we can fully check our records. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. No, your bus pass cannot be used on National Express services. This website uses cookies to improve your experience while you navigate through the website. Higgins, Telford & Wrekin Councils Customer Services Manager, said. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Lancashire: Continuing eligibility for a pass issued due to a . However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. What type of medicine do you put on a burn? National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. We apologise for any inconvenience that this situation may have caused you. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Find out more about an igo card. If you've had a concessionary bus pass for the last five years, you might . What is the cause of the card not working? Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Unable to drive for reasons of medical fitness. Apply for your bus pass by visiting the GOV.UK website. Renewing your bus pass or reporting it as lost or stolen For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. You may be eligible for financial support. Apply for a new age-related pass. Open all. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Can I use my disability-related with a companion bus pass in other parts of England? Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. This cookie is set by GDPR Cookie Consent plugin. We will need to see evidence of your new address. No it is not possible to issue an age-related bus pass "with companion" entitlement. new pass.. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. What should I do? All content 2023 Southend-on-Sea City Council. Find out which bus company you wish to comment about on our bus operator contacts page. No, concessionary bus passes are not accepted on the night Buses. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. You can apply for a disabled persons bus pass if you are a Medway resident. for staff to amend your details and arrange for a renewal pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Bus Welcome to the Highways Service Information Centre. Can I use my bus pass on National Express Services? We also use cookies set by other sites to help us deliver content from their services. You will need to apply to your new local authority for a new pass. For further information see. The new pass is free. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Renewing your bus pass or reporting it as lost or stolen These pages are for East Sussex bus pass holders. Where you caught it and at what time, along with your destination. Your bus pass will be renewed automatically. English bus passes are not accepted in Scotland and vice versa. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. *A. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Youll need to provide proof of identity. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. March 2023 renewals. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. How long does it take to renew an older persons pass? If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Update or cancel a card. Renew an older person's bus pass | Oxfordshire County Council Your new pass will be valid for 2years. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. It tells you about: Bus passes are issued for up to five years. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. We only need this if you want us to contact you and we won't keep it once we've replied. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Call us on 0345 200 0388 for an application form or for assistance completing one. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. See. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Essex County Council is not responsible for this. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. You'll need your current pass in order to renew. You can get an older person's bus pass when you reach State Pension age. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. 1 Contents. Renewing, updating or cancelling a bus pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Forgotten your Username? How do I renew my bus pass in Northumberland? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You will need to apply to this authority for a new pass. If you have not received either a letter or full pack call us straight away on 01452 426265. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Are you struggling with the cost of living crisis? You can apply for your renewal bus pass online. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. You do not need to reapply for your bus pass. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you do not have your current pass, then please contact us. Free travel bus pass and voucher renewals - Suffolk on Board Concessionary bus passes will no longer be renewed automatically. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Copyright Lancashire County Council 2022. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Newsroom - New bus pass to be renewed automatically We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Do not include common words or names. This might be a letter confirming your eligibility and asking if you wish to renew. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Application forms for the 'English National Concessionary Travel Scheme . Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Over 60 travel concessions & bus pass | Age UK Changes To Renewal Of Concessionary Bus Passes. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. The expiry date will normally be five years from your birthday. . Your pass will be automatically renewed if you have used it within the last 13 months. Major investment in boroughs schools continues! 1 week before current vouchers expire. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. All young disabled pass holders must provide a new photo if they wish to renew. Currently this is at age of 66. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. In London, you can use your card on buses but not on the Underground Train services. Free travel before 9.30 am on infrequent services. Further information. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. These are mostly people who have held a bus pass since at least 2008 and will now be . What happened to the baby in Joy Luck Club? who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. 4 Apply online. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. These cookies ensure basic functionalities and security features of the website, anonymously. Hampshire County Council Concessionary Travel Scheme - General Terms Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. This will be. Daily fare: $2.00. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am.
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