Can this really be good for patients!!! Report review titled Dissatisfied as unsuitable. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. 812 were here. Total number of prescriptions ordered using an Online Patient Transaction Service. Please note on the form that you have sent these details in reply to your online review response. We've put some small files called cookies on your device to make our site work. I have passed your feedback onto our team who will be really pleased to hear this. Your post in anonymous so I am unable to contact you directly. Reply. Before you make your choice you can read more about our cookie policy. The practice has introduced a new system where you have to make an appointment online. Letter from the Chief Inspector of General. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. I have passed your feedback to the team who will be delighted to hear it. Please note on the form that you have sent these details in reply to your online review response. 69.0% vaccinated, of 1430 eligible people. 0 0. This is a rediculas system based on luck. Map, Ask a Doctor It is very important to us that we get this sorted for you. Menu Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. That is just two of several things that have gone awry recently. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. That is just two of several things that have gone awry recently. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! It is very important to us that we get this sorted for you. Analytical cookies send information to Google Analytics. PRESS RELEASE: 26th March 2021. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. I am pleased to hear that the service you have received all round has been positive. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. Please find more information on our practice in our Patient information leaflet. . Latest reviews for Saxonbrook Medical Northgate Surgery. Login Register . Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. University Of Leeds. We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. The low-stress way to find your next part-time job opportunity is on SimplyHired. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. RH10 7QH Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . review titled Impossible to get appointments, review titled Great HRT knowledge and support. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Crawley Someone needs to reviwe the whole thing & start again. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. I am sorry to hear that you have been having trouble getting an appointment for a medication review. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. I needed help today and was called back in no time and medication issued. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. We hope we can get this rectified for you soon. Menu The design of this healthcare email is interesting and the content is very clear and precise. As this is an anonymous platform I am unable to contact you. This is a rediculas system based on luck. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Your post in anonymous so I am unable to contact you directly. Someone needs to reviwe the whole thing & start again. Map, Ask a Doctor We will use a cookie to save your choice. RH101HS. Job summary. 14 Haslett Avenue West Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? We will use a cookie to save your choice. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. I am pleased to hear that you have had a positive experience with the Practice. The team will be very pleased to hear your fantastic feedback. Thank you, Saxonbrook Medical. Saxonbrook Medical Centre has not yet replied. Ask a Nurse It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Report review titled Practice playing Russian Roulette with peoples health! All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Latest reviews for Saxonbrook Medical Centre. So let's hope its not cancer. Saxonbrook Management Team. We are fed up chasing back and forth to get these things sorted. saxonbrook medical staffquincy ma police lateral transfer. Advise you left a review and was asked to contact to speak to a member of the management team about it. Appointments Consult a clinician, routine appointments, sick notes and more. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Closed for Training 10th November 2021 Both surgeries will close at 12:30 today for staff training. The Doctor that has looked after my Mother has an understanding manner of her age and independence Staff told us that communication had improved and they felt involved in the development of the practice. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. However, they are employed by NHS West Sussex. If there is a PDF icon, click it to download the full report. as unsuitable. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. 43.1% vaccinated, of 1391 eligible people. Under current Data Protection legislation, no confidential data is permitted to leave the EU. We would like to look into this for you and get it resolved asap. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Cross Keys House Sarah, Management Team. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Thank you so much for taking the time to post this kind and positive review. review titled Practice playing Russian Roulette with peoples health! Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. If you call for help you don't get it. Saxonbrook Medical Centre has not yet replied. 2015. Afternoon Christopher. If you call for help you don't get it. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. 4. Information about services and how to complain was available. I would also like to apologise for the service received when calling to the Practice. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Analytical cookies send information to Google Analytics. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Patient reviews of Saxonbrook Medical Centre - Page . Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Diabetes - Managing Blood Glucose Level (HbA1c). I am sorry to hear that you have been having trouble getting an appointment for a medication review. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. All aspects of care for your pregnancy are provided. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Cross Keys House We've put some small files called cookies on your device to make our site work. Crawley 43.1% vaccinated, of 1391 eligible people. phone . Will have to go to a walk in center! 37.01% were satisfied, of 186 respondents. Crawley The last inspection date here was 17th March 2020 My Mother has been seen in person and care excellent I have shared this feedback with the team who will be very happy to hear this. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. Sarah, Management Team. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Data showed that the service had reduced the number of referrals into secondary care mental health services. review titled Practice playing Russian Roulette with peoples health! Information On Booking Covid Vaccinations. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? 4-6 session GP, salaried and partner options, Pembroke Medical Group. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. Find similar medical centers in Crawley. Saxonbrook Medical Surgery Practice Information Please find more information on our practice in our Patient information leaflet. I have made the management team aware that you will be in contact. There was a clear leadership structure and staff felt supported by management. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Map, Northgate Surgery Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions.