Princess Cruises Extends Book with Confidence Policy Offering More When you see the Future cruise credits posted, click on details and it shows the sail by date. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Royal Caribbean | Cruise with Confidence - Cruises.com We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. Instead there's some other cruises that I was watching. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. 1For United States and Canadian residents only, excluding New York and Quebec. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Cruises with Princess include your food, accommodation, and entertainment. . Vaccines, Masks and Testing: What Cruise Lines Require Now (2022) Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. Did you get the refund on ins? You will be able to leave a comment after signing in, By Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). I think for this cruise we will wait until it really goes. Cruise Lines Adjust Policies for Early 2022 Sailings Travel Insurance Benefits2(Underwritten by Nationwide). Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Let's face it, canceling for something like COVID is always a gamble. Keep checking your account on PCL website. Copyright Cruise Blog Media LLC 2023. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Here's how to cancel or postpone a cruise due to COVID-19 - The Points Guy Every cruise line calls it something different! Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. It was rescheduled for April 2022 and then rescheduled to April 2023. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Princess Cruises Extends Book with Confidence Policy Offering - Insider Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. Thats no fun. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. Princess Cruises - Wikipedia Princess Cruises Cancels More Sailings in California, Mexico - Travel Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Deals. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. I canceled my 28Feb2022 cruise 62 days prior. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Princess Cruises Cancellation Policy: Can I Get a Refund? As of right now they have the Coral, Grand and the Majestic in Australia later this year. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. You . Youll get everything youve paid back, either as a refund or FCC? Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. I certainly never noticed any updates. Princess Cruises, Ro. WE will let the FCC sort itself out. Call us at 800-338-4962 or inquire about a vacation here. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Its now easier than ever to use your Future Cruise Credit (FCC)! When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Princess Cancels July 2022 Regal Med Cruises - Cruise Critic Sounds logical. Posted February 1 . 3rd time my Enchanted Princess is canceled. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. So, what happens when you book a Princess cruise and have to cancel it? We'll send you a weekly newsletter to your inbox. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. This was a replacement cruise for a cruise that I can't even remember anymore! If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Cancellations. 100% of full fare. Well our cruise went down in price considerably after we paid our final payment. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Booked Royal a month ago to replace my Eurpe cruise! If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. You dont need to take any action to receive the default compensation offer. The lesson I've learned is to wait, book late and get a better price. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. I thought there was a new number for us to call! There has been a fair bit of progress in the last few days about recommencing cruising from here. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Once that FCC appears, I will share the amount and the expiration date. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Our FCCs must be booked and sailed by December 31, 2022. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Princess Casino Booking Cancellation - Cruise Critic Community Started August 27, 2021, By I will begin doing that in another week or so. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. These are two separate situations. Princess Cruises delays return of Diamond Princess, Island Princess . What are Cruise Credits? - Princess Cruises These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Amount of onboard credit varies by cruise length to which the deposit is applied. Princess cruise Feb 2022 - Cancel for any reason with Princess Because the only concern you should have on vacation is how to get the most from your time away. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. A: Princess Vacation Protection has you covered! There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. See more info here and choose the perfect Princess package for you! Information on Impacted & Cancelled Cruises - Princess Cruises I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Existing booking are frozen, but not cancelled. By Princess Cruises, Holland America Still Heading to Alaska Despite If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Princess Cruises Cancels Sailings Due to Labor Challenges Canada. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. For details, see Terms & Conditions below. Princess Cruises offers two levels of PVP Standard & Platinum. Princess Cancels Additional Cruises on Crown, Island Princess; Delays You must book and cruise by that date. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Other items purchased prior to the start of your cruise will also be refunded. This benefit is provided by Princess Cruises and/or Princess Tours. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Cruise with Confidence seems the more flexible option as things stand right now. In either case, if you've booked your own airfare, you will have to contact your airline. Princess cruises refund request guide: Fill out & sign online | DocHub Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. Now it has been canceled. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. List says Royal- Alaska. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Learn all about our flexible booking options and sailing with peace of mind. In fact it was the opposite. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Baggage Delay: Up to $500 if your luggage is delayed during travel. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? CRUISE HIVE LTD 2008-2023. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. And how long is that Princess future cruise credit valid? Hoping things will be much better in a few more months. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. So you have read that some people other than me have gotten an FCC with a deadline in 2023? Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. FCCs are non-transferrable but may be used to pay for others on the same booking. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. Started June 21, 2021, By The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Though may other Magestic cruises have been. Check "Finding Future Cruise Credits and Deposits" below for details. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. The ship's Europe schedule will begin with a 12 . They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. That's where Cruise with Confidence comes in. Daily gratuities are not included and are added to your onboard account each day. By Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. Excursion Terms & Conditions - Princess Cruises If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Powered by Invision Community. Why do Florida residents receive cruise discounts. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. You receive your refund as a future cruise credit or you. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Princess Cruises 2023 2024 - Planet Cruise Contact Us: Princess Cruises We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Until I see it at Princess.com it's unconfirmed. Im not even hopeful of that. Its a convenient way to help ease your worries before setting sail. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. In mid-April, Princess announced cancellation of all cruises through June 30. LauraS Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. Life on-board. Thanks very much for the instruction on how to check my Princess account for the FCC. CC Help Jenn UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. Started June 21, 2021, By Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. PRINCESS CRUISES. Learn about the types of cruise credits and how to use them. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. Type text, add images, blackout confidential details, add comments, highlights and more. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount.