Sleeps Varies. They loved this personal touch.Room cleaning: Our room attendants were like fairies. The grill cook explained that his burgers are the best b/c he cooks everything fresh. It is good value but you need to make sure they are running. And looking at the weather back home we dont want to leave. Please see our partners for more details. ), International (duck in orange sauce!) With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. 3. WiFi: overall I noticed that wifi around the hotel and in the rooms got faster over the last 2 years so the hotel must be adding routers throughout. Hahaha. At that price, I wouldn't be too worried about a lot of guests considering the Club membership as an option. US. The main buffet has at least 12-15 different high-quality cheeses every night plus jams, fruits, honey to pair it with. Enter your details below to be emailed when inventory matching your specifications becomes available. However, the hotel is an adults only hotel. I'm sure not many people would pay that price so it wouldn't be crowded with club guests, I just want to see if they start shifting standard services into club members services. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Were very grateful for an amazing experience and superb service. This section will display all Club Memberships associated with an contact, both active and cancelled memberships, as well as providing users a membership history for customers. Iberostar Cozumel. Dear guest,First of all we would like to thank you for your kind review about your recent holiday with us at IBEROSTAR PlayaMita.It is a pleasure to read such a lovely review about our hotel, your nice words confirm that our daily efforts in exceeding our guests expectations are on the right path.Again we thank you for your review and hope that IBEROSTAR will continue to provide you with excellent experiences in the future.Best regards,Quality ManagerIBEROSTAR Mexico. Visit . C/General Riera 154, Palma de Mallorca, Spain. Varies. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the. chuck campbell. more. over a year ago. She noticed that I put a bottle of water on my side table the first night, so every consecutive night she put a fresh bottle of water and a clean glass. Last time (April 2017) we also got Bombay Sapphire gin, tequila, and Cuban rum. Our room was cleaned twice a day, every day. Mario is one of our favourite Iberostar staff members because he is earnest, fun, and enthusiastic. 23-36 night's holiday. The price to become a club member seems awfully steep. Sign up now to get access to the EXCLUSIVE BLACK FRIDAY PRE-SALE. Anything you ask or wonder out loud, she takes care of it quickly, quietly and with her wonderful Mona Lisa smile. After spending over 2 hours with the representative, who wants to spend 2 hours reading every little sentence in a contract? Iberostar the Club Scam 6 years ago Save We purchased the silver membership in 2015. The maximum number of characters permited is 250. This was a direct lie. Select only one option, What are your vacation interests? Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort. Although not for everyone and not if you dont travel regularly which we do. Weve benefited from 25% off with friends in Tenerife. I asked to speak with a manager and that was refused. Apart from the general conditions of use, each promotional code has specific conditions. Buffet: I became addicted to the cheese selection this time. Join us for a change of view and new experience in travel. BBB Business Profiles are subject to change at any time. Eres residente enPortugal? As soon as I looked around looking for help, someone immediately materialized right next to me. Overall we shouldnt have to point out these things. A representative youd known for a couple of hours? They will tell you they have a prize for you at the end. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. BLACK FRIDAY is here! The Club membership doesn't seem to be an upgrade that can be purchased from your tour operator when booking your trip. Review tags are currently only available for English language reviews. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort.Check-In: As soon as we arrived, a concierge was already waiting for us at the front. 1 review. Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. Several people have talked about their perks there. Remember Me. Beautiful place, fantastic service, we couldn't have asked for more. Yes, BC is smaller, more expensive and has less of everything, BUT, it is sedate most of the time and you can find quiet spots to . I have to say that the experience was a hard sell, but in the end, they did allow us to cancel. The rooms are great, the service has been great, the staff have been great, the beach walks have been great. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. Iberostar the Club Scam. We saw whales spouting offshore from the rooftop bar. All our iberostar stays have been all inclusive. The website doesn't detail whether they have shifted certain elements of the standard service into the new club service. Contact Iberostar The Club Specialist Today! Learn More Plan a winter getaway now You're closer than ever to finding your next escape. Date of experience: August 25, 2022. We are glad to know that your overall experience was enjoyable and it is an honor for us to hear that you were pleased with the great benefits and extra services you can get for being part of our The Club Family. This is the most important request for further upgrades that I have: please ensure there is a strong wifi signal on the rooftop lounge. Members even experience the convenience of a one stop shop for all their vacation needs including trips with Travel Partners for cruises and excursions around the globe. Then our favourite bartender Mario came back for the last part of our stay and his presence just elevated everything for us. Discover the best offers for a holiday in your favourite Iberostar hotel or resort. I didnt get to use any benefits but Im being doubly punished for believing their false claims. Delight in exclusive benefits FREE WI-FI THROUGHOUT YOUR ENTIRE STAY. WE ARE ALWAYS HERE FOR YOU Customer service How can Iberostar's customer service help you? The Steak House was the restaurant by the pool so the ambiance was not special but the rib eye steak was very large and good. Thank you, Iberostar family, for another fantastic vacation!More, Dear guest, First and foremost, we want to thank you for your loyalty and for choosing IBEROSTAR Playa Mita once again for your latest holiday to Riviera Nayarit. All it took was just a call to Mildred and our preferred time and restaurants was guaranteed even the day of. Over 36 nights spent. Enjoy a discount for 7 nights or more in length. 2. Book Now Free Nights Fast Quickly earn a free stay with this deal. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. At nights we watched Netflix on my laptop. Iberostar The Club A universe of privileges conceived for you Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. {{ changeDateOutput(lastSearch.check_in_date) }} - {{ changeDateOutput(lastSearch.check_out_date) }}, New hotel due to open on {{hotel.data.next_opening_date_message}}, The voucher code cannot be found in the system, No more vouchers can be redeemed for this promotion, The promotion does not include offers at this hotel, The occupancy entered does not comply with the occupancy requirements of the promotion, The promotion does not apply for the users level, Enter your travel dates to check and see if the code is valid. Book Now Senior Discount Like a fine wine, you're only getting better with age. Includes 1000 Bonus IHG One Rewards Points each night of your stay. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Mario is our sunshine and joy! Report inappropriate content kimol Pennsylvania Level Contributor 1,014 posts 36 reviews 33 helpful votes 2. Marielena at night for turndown service left us a surprise EVERY single night. She confirmed our reservations and gave us coupons for complimentary massages. You trusted a representative who had only an interest in selling you something? Varies. However, getting older, and family commitments/issues expected over the next number of years, there may be some years where we could not travel, making it an investment that may not pay off for us. Call us for free to the following number 900 811 676, Monday to Friday (09:00 to 22:00) (GMT+01:00) With access to 100+ awe-inspiring resorts in India and abroad, the world opens itself upto you. sig. Contact us to learn more about of the exclusive benefits and services of your Membership, I'm interested in: By joining the Horizons community, you will enjoy exclusive advantages and be the first to hear news of what Iberostar has in store for you. Thank you for highlighting the friendliness and outstanding service provided by our staff.It will be our pleasure to welcome you in your next visit to Riviera Nayarit.Best regards,Quality ManagerIBEROSTAR Mexico, This is the version of our website addressed to speakers of English in the United States. Tips: We always tip - buffet service, restaurants, massages, concierge, bus boys, bar tenders, baristas, entertainment staff. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. We define circular economy as the restorative and regenerative sourcing, use and end-use of the water, energy and products in our built environment - our hotels. Start earning today. I was especially chuffed with the two properties we booked for Las Vegas! Choose all that apply. Call 603-883-8626 or 1-800-640-6886 for assistance. The driver was already waiting for us with cool scented washcloths and bottles of water. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. BBB Business Profiles generally cover a three-year reporting period. We are happy with our membership, all the promises made have been kept. - See 8,191 traveller reviews, 9,022 candid photos, and great deals for Selection CancuN at Tripadvisor. Its more convenient and leaves you with total peace of mind. She showed us to the Prestige Lounge, where we checked in quickly. We were always so excited to see him wherever it was, and he came by almost every night to recommend something special: a menu item or a perfect wine to go with it. Send your searches and come back to them whenever you like. I thought you only get a 25% discount and only the Caribbean properties were all inclusive in the price. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. 99% of the times its the buyer fault, BECAUSE YOU DONT READ THE CONTRACT!!!! Even after reading the contract, it states 25% is guaranteed, so we thought the greater sales are seasonal so it would be IMPLIED. Still laughing over the presentation. The Manage Club Memberships section allows you to manage any existing wine club membership or add a new membership. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64231403', '');}, 'log_autolink_impression');Iberostar chain is because they don't have different levels (diamond, privilege, etc.). Sign up here and now. MY ROOM ONLINE: CHOOSE THE ROOM YOU LIKE BEST ONLINE, There are benefits everywhere at Iberostar.com. and it actually felt like My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. The architecture of the building is beautiful. We, too, don't like the changes, with charges for upgrades. We purchased the silver membership in 2015. Proof of eligibility required. As a visitor to (ta && ta.queueForLoad ? The hotel was very clean and the food was very good. The cocktails at the mixology class were too basic and way too sugary for my taste, but Eli made it fun. I have not been disappointed with anything here during our stay. Create new memories surrounded in luxury and the pleasures you deserve. This is the version of our website addressed to speakers of English in the United States. With our innovative and free My Room Online service, you can take a virtual tour of the hotel and choose the room you like best before arriving at the hotel. The maximum number of characters permited is 250. Cool selection of channels from all over the world, but buffering took too long so made it impossible to watch. Unrivaled luxury in strategically selected locations with a historically fascinating charm. If your request meets the terms and conditions of the Best Online Price Guaranteed, you will receive confirmation within two days. For current full members of Iberostar The Club Strictly for only current members in good standing and their beneficiaries of Iberostar The Club to create a welcoming , helpful environment for current members to share tips/ advice and photos . It was magical! Web Design and SEO by: Advanced Internet Management, Iberostar The Club offers its members exclusive opportunities whenever they vacation with Iberostar's international chain of hotels and resorts. Terrible . Many are calling it a scam. more, You seem to have JavaScript disabled. A firm commitment to the oceans, three lines of action: Discover a new world to delight and enjoy each unique and exclusive moment. Toggle navigation. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers. Some of our adults only 'Hotels, Sorry, your search has no results "{{ search }}", Write a minimum of %{number_letter} letters, Were sorry, no hotel was found. and that's also why there are other resorts, it's really a shame though. It worked out to be about $60/person/round trip after our membership discount. The threat of collections was not clearly communicated. We are now down to the last 3 days of our winter vacation 2018. This was mostly great because people were paying attention. more, You seem to have JavaScript disabled. Its still confusing for me to figure out whats too little or too much tbh, but Id say $1 for baristas and bartenders per drink or $5-10 if we stayed around for a few hours or if the service was extra good, which its always is.Overall service: A lot of people recognized us from the previous visits and came by to say 'hello, give us a hug and let us know that they are available to help. Other than the special seats at the beach, did you get anything special at the pools? From that moment on we had amazing pampering experience from beginning to the end. When we were there last year they had a table set up with the condos info outside the buffet resaturant we weren't interested so didn't looked into it. On a recent vacation to The Iberostar Rose hall beach (August 11-August 17 2018) in Jamaica my wife and I were approached by the club sales staff to consider upgrading our membership with the full understanding that if for any reason within the 5 business days from signing the contract . Iberostar Creta Panorama & Mare. But we are seriously looking at what we will get if we go again in November. Enter your dates now and enjoy additional discounts, Book your holiday at Iberostar.com and enjoy exclusive advantages and benefits that you will only find on the official Iberostar Hotels & Resorts website. I do accept that it can be confusing and we also nearly cancelled but have had it for 3 years now and can see the benefit. From that moment on we had amazing pampering experience from beginning to the end. Dont have enough time right now? We are very happy to hear that your stay was an overall good one and we thank you for letting us know how much you liked our beautiful grounds, food and beverage service, beach, and most importantly our friendly and dedicated staff members. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. We will share your comments with Mario, Mildred, Darcy and all our staff who went beyond your expectations. from what we learned on our trip it ranges from about $7000US to $60000US a la time shares, they have a presentation that they do and you get some gift / bonus for attending (in our case we got to spend the day at the grand hotel which is the next level up from the suites). Iberostar The Club memberships offer additional luxury on top of the many luxurious experiences offered by their world-class hotels and resorts. Accidentally booked a room at the Iberostar ******************************** that was a non refundable rate for my 85 year old grandmother. Your lovely comments about our determination to ensure our guests satisfaction are of great motivation for our staff, as they daily strive to create memorable experiences for our guests. Some of the people in your search are children under the age of age. Everything here has been fabulous. We would single out Gisa in the restaurant who was always cheerful and helpful and made our mealtimes very enjoyable. The biggest surprise at time of cancellation is that the membership can not be cancelled except through delinquency of payments and a report to collections with a credit ding. Bottled water is included on the golf course only. Member rates, free nights, and special details during your stays. This is the version of our website addressed to speakers of English in the United States. They offer a free breakfast to try and entice you to purchase a membership.. We just returned from a two week stay. have not had issues and the resorts are very sanitized and the cuisine is excelent, Grand Palladium Hotels & Resorts in Bavaro, Hotels near Coming2 Destination Management, Hotels near Dominican Airports Transfers (DATS). Through our club destinations, urban and resort collection and elite travel partners, you can experience the Americas, Europe, Africa and Asia as well as explore the world on water with our. Re: Everyone at the Iberostar Grand who bought Prestige Club. and Seafood. Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course. So far it has been nothing but lies. That being said, I'm still not happy with the whole idea. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But it was not a big deal b/c the same alcohol was available to drink at the lounge if we wanted to.Before arrival, we mentioned that we're celebrating my parents-in-law 40th wedding anniversary. Non-Golfers have a transportation fee of $20.00 from Bavaro / Punta Cana / Cap Cana / Uvero Alto Hotels (paid in cash to driver) Non-Golfers have a Cart Fee which is paid in the pro shop. Although, even though we prefer the IBs, we're going to Royalton this year and paid extra for diamond club since the Grand was not in this year's budget. To use our mobile site, please enable JavaScript. Taxes and fees that are shown are estimates only. I don't know how but they always knew when to tidy up so as not to disturb us. This is the version of our website addressed to speakers of English in the United States. We found you need to read and research to enjoy its full benefit. Your exclusive travel and lifestyle benefits are within your reach. I too always like the (ta && ta.queueForLoad ? Are you a resident of Cape Verde? By booking your holiday at Iberostar.com, you will always enjoy the Best Online Price Guaranteed. You get 6 bottles of top shelf premium alcohol, a top shelf bottle of wine, LOccitane Verbena toiletries and access to some really good better wines at no extra charge and never get the we dont have the wine you want, try this one. We are in our mid-thirties and travel often for work and leisure, but we come here to relax and rejuvenate. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We were particularly impressed with Oscar and Isobel. We got $2500 voucher as part of our golden welcome gifts and used it wisely so resulted in us having free stays. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the Caribbean, and the Mediterranean. The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. Choose the best views and an ideal location, completely free of charge and all without leaving your home. I honestly think that she can do magic. Our silver membership contract (signed at Iberostar Punta Cana) contained a 5 business day grace period to cancel, and we exercised that right on the fifth day. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The buffet for breakfast, lunch and dinner had many choices and was presented artistically and professionally. The free transportation is not included in our package as promised also. Are you happy with your choice? Star Prestige is the nightly deal you buy. One downside is that a couple of times our waiters at the buffet were visibly nervous when serving us or horrified if there was a mistake. Iberostar The Club is the membership. Again we traveled in September. We have been going to (ta && ta.queueForLoad ? By purchasing these vacation club memberships for sale, you will receive preferred pricing below internet prices. Change the currency and view prices in your preferred legal tender. You might get more responses to this on the Grand's Facebook page. We looked up those wines later and saw that the wine prices alone would justify a Star Prestige upgrade. As a matter of policy, BBB does not endorse any product, service or business. and consent for Timeshare Broker Associates and, Copyright 2023 - Timeshare Broker Associates, LLC - All Rights Reserved Site Powered by. The ride that last time took 1h 20m by bus, took about 35 mins by car. Your exclusive travel and lifestyle benefits are within your reach. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Membership cost: Inspirato Club membership is $600/month plus a $600 enrollment fee and you pay nightly rates as you go. We are also given 10K points to learn we only have 5K. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. Business Profile Iberostar The Club Vacation Certificates and Vouchers Contact Information Phoenix, AZ 85038-9352 Visit Website Email this Business. Comfort and beauty in front of white sandy beaches and turquoise waters. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described.