Griffis Westminster Center. If you open a forum post and then back out, you're starting from the top again. ActiveBuilding puts everything in your community at your fingertips. Get Started Now Terms of Use Privacy Policy This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Unfortunately, the app is still extremely frustrating to use. Your Information is secure and will be kept confidential. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Have an immediate question about our products or services? Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Proven to outperform the market 2-5% in every market cycle. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. App responsiveness is very important to us because we know how frustrating it is to you to use. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Your team definitely has their priorities straight. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maximize your asset value by optimizing rents while consistently reducing vacancies. Half the time the app won't render and I have to restart it. It also makes moving in easy. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Upon opening the app, I have to wait 30 seconds just to reach the main menu. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Community Rewards is really that.. Pinpoint drivers of submarket momentum and individual asset forecasts with greater This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Get Started Now Terms of Use Privacy Policy This one makes me want to go back to writing checks. Ill have to try again later. Welcome To The Fairfield Properties Resident Portal. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Get Started Now Terms of Use Privacy Policy Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Daily, transaction-based visibility into your portfolio and your competitive market. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. You pretty much have to use it if your landlord decides to. We will look into this further. Log in Terms of Use Privacy Policy We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Renter Background, Creditor Screening Issues, COVID-19 Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Original review below:iPhone 13 pro. RealPage Market Analytics delivers true performance data no one else has. It was snappy, responsive, and logging in took less than a few seconds. If you try to view pictures on a post, the window just crashes. New Resident? Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Contact your community management if you have questions.) Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Login. Use your ActiveBuilding login information. Login Use your ActiveBuilding login information Enter your email Log in New Resident? With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Maximize your asset value by optimizing rents while consistently reducing vacancies. We want to make it dynamic and guide users to the information and services they need.. RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding puts everything in your community at your fingertips. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Safety starts with understanding how developers collect and share your data. But as soon as I went to another page it was lost, and unretrievable. Get Started Now Terms of Use Privacy Policy At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Login. Thank you!Original Response: Thank you for your feedback. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Notice message Please check your email to reset your password.. Email: Password: And the convenience doesnt stop there. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. granularity and accuracy. Log in. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. We were very excited to talk about the new ActiveBuilding at RealWorld.. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. It's also likely to take a few tries to get in. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Data privacy and security practices may vary based on your use, region, and age. You will see an updated app icon, new colors, and a cleaner login screen. Copyright 2023 Apple Inc. All rights reserved. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. For example: today is the first so I need to pay rent. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Update: This type of review with specific examples is extremely helpful to us. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. granularity and accuracy. Can't get it on this laptop either. I've noticed some improvements being made recently which is great. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. The interface reminds me of first generation mobile websites. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Have an immediate question about our products or services? The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Use your ActiveBuilding login information. I hope they change it soon. Had to do a lot of changes so the app would accept the input(s). Your Information is secure and will be kept confidential. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. RealPage Analytics delivers the most accurate apartment data, trends and industry news. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Login. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. The issue is resolved and we are proactively working to prevent it in the future. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. ActiveBuilding puts everything in your community at your fingertips. I really hate this app. It's clunky. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. The developer provided this information and may update it over time. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Active Building. It is so slow, and they changed where the contact info is for emergency maintenance. Still, its pretty annoying that something viral to my life works so poorly. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. This app is notorious for forcing me to log in every time I need it. Get Started Now Terms of Use Privacy Policy Infrequent/Mild Medical/Treatment Information. Get Started Now Terms of Use Privacy Policy